Privacy Policy

Last updated: 2025-12-10

We respect your privacy and are committed to protecting your personal information. This Policy explains what we collect, how we use it, and your choices.

1) Data We Collect

• Identity & Contact: Name, email, phone, address (provided during inquiries or bookings).
• Booking Details: Travel dates, guest names, preferences, room/vehicle choices, puja selections.
• Payment: Amount, status, transaction IDs processed securely via Razorpay. We do not store full card/bank details on our servers.
• Technical: Cookies/usage data to improve website experience and performance.

2) How We Use Your Data

• Confirm/manage bookings; issue vouchers, invoices, and e-tickets.
• Respond to inquiries and provide trip updates/support.
• Improve our services, site usability, and security.
• Legal compliance (tax, audit, fraud prevention).

3) Sharing & Disclosure

We do not sell or rent your data. We share limited necessary details with service providers—hotels, airlines, transport operators, guides—strictly to fulfill your booking and with payment gateways to process payments.

4) Data Security & Retention

• We implement administrative and technical safeguards to protect your information.
• Retention is limited to what’s necessary for bookings, accounting, legal obligations, and dispute resolution.

5) Cookies

We use cookies for basic site functions and to enhance user experience. You can control cookies in your browser settings; disabling may affect certain features.

6) Your Rights

• Access, correction, or deletion of your personal data (subject to law).
• Withdraw consent for non-essential communications.

7) Children’s Privacy

Our services are intended for adults. Bookings involving minors must be made by parents/guardians.

8) Contact Us

For privacy queries or requests, write to mysticindiatravelsvaranasi@gmail.com or call +91 85779 82854. Office addresses are shown below.